The Unique Approach to Full-Funnel Marketing That Will Transform Your Business

Deepshikha mishra
8 min readJul 29, 2023

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Marketing is essential for any business that wants to succeed. It helps brands establish themselves in the market, create awareness, and reach their target audience.

Traditional marketing principles are still valid, but the way we do marketing has changed a lot over the years. The internet has revolutionized marketing, and the concept of marketing funnels has become increasingly popular.

In this post, we’ll explore how most brands are going wrong with their marketing efforts and marketing funnels. We’ll also show you how you can improve your marketing results with a slightly different full-funnel approach.

Marketing Funnel

But before we get into the nitty-gritty of marketing, let’s take a step back and ask ourselves a fundamental question: Why do we do marketing in the first place?

Because it’s not just about selling products or services. It’s about making a difference.

Are you ready to make a difference with marketing? Then let’s get started!

In today’s world, people are more skeptical than ever before. They want to know that the brands they interact with are more than just a faceless corporation. They want to feel like they’re part of something bigger.

That’s where marketing comes in. Marketing is about more than just selling products or services. It’s about building relationships, creating experiences, and changing the world.

When we do marketing right, we can connect with people on a deeper level. We can help them solve their problems, achieve their goals, and live better lives.

We can also use marketing to make a difference in the world. We can raise awareness of important issues, promote social change, and make the world a better place.

The three pillars of marketing — Awareness, Engagement, and Conversion — are all essential for success. Awareness is about getting people to know about your brand and what you offer. Engagement is about getting people to interact with your brand and your content. And conversion is about getting people to take action, such as making a purchase or signing up for your email list.

Most businesses focus too much on the bottom of the marketing funnel, which is converting leads into customers. They neglect the other stages of the customer journey, such as awareness and engagement.

This is a mistake because it ignores the fact that people don’t just become customers overnight. They need to be aware of your brand, they need to be engaged with your content, and they need to be convinced that your product or service is right for them.

The Three stages of Marketing Funnel

It’s easy to see why so many brands focus on short-term rewards. They’re easily justifiable and measurable, and they can give you a quick boost in sales.

But what many brands don’t realize is that chasing short-term rewards can come at a cost. When you focus only on the bottom of the funnel, you’re neglecting the other stages of the customer journey.

This is where full-funnel strategies come into play. Full-funnel strategies focus on the entire customer journey, from awareness to purchase to retention.

By taking a full-funnel approach, you can build stronger relationships with your customers, increase customer lifetime value, and reduce your customer acquisition costs.

What is a full-funnel marketing strategy?

A full-funnel marketing strategy is a marketing strategy that takes into account the entire customer journey, from awareness to purchase to retention. It’s a holistic approach to marketing that focuses on all stages of the customer journey, not just the end goal.

A full-funnel marketing strategy typically includes the following elements:

  • Awareness: This stage is about getting people to know about your brand and what you offer. You can achieve awareness through a variety of channels, such as advertising, public relations, and content marketing.
  • Engagement: This stage is about getting people to interact with your brand and your content. You can achieve engagement through social media, email marketing, and other forms of interactive marketing.
  • Conversion: This stage is about getting people to take action, such as making a purchase or signing up for your email list. You can achieve conversion through lead generation, sales, and customer support.
  • Retention: This stage is about keeping customers coming back for more. You can achieve retention through loyalty programs, customer reviews, and other forms of customer satisfaction.

A full-funnel marketing strategy is more complex than a traditional marketing strategy, but it’s also more effective. By taking into account the entire customer journey, you can create a more personalized and relevant marketing experience that will help you to achieve your business goals.

Here are some of the benefits of using a full-funnel marketing strategy:

  • Increased customer lifetime value: When you focus on the entire customer journey, you’re more likely to build relationships with your customers and keep them coming back for more. This can lead to increased customer lifetime value, which is the amount of money a customer spends with your brand over their lifetime.
  • Reduced customer acquisition costs: When you focus on retention, you’re less likely to have to acquire new customers as often. This can lead to reduced customer acquisition costs, which is the amount of money you spend to acquire a new customer.
  • Improved ROI: A full-funnel marketing strategy can help you to improve your ROI by increasing sales, reducing costs, and improving customer satisfaction.

The end result of a full-funnel marketing strategy is that it maximizes each interaction to drive growth and revenue through different marketing channels.This is because a full-funnel strategy takes into account the entire customer journey, from awareness to purchase to retention. By focusing on all stages of the customer journey, you can create a more personalized and relevant marketing experience that will help you to achieve your business goals.

“A Nielsen study commissioned by Google found that this increases the ROI by 70%. This means that for every $1 you invest in a full-funnel marketing strategy, you can expect to see a return of $1.70.”

Here are some examples of how a full-funnel marketing strategy can maximize each interaction:

  • Awareness: You can use awareness-based marketing tactics, such as advertising and public relations, to get people to know about your brand and what you offer. This will help to increase the number of people who are aware of your brand and who are interested in learning more.
  • Engagement: You can use engagement-based marketing tactics, such as social media and email marketing, to get people to interact with your brand and your content. This will help to build relationships with potential customers and to turn them into leads.
  • Conversion: You can use conversion-based marketing tactics, such as lead generation and sales, to get people to take action, such as making a purchase or signing up for your email list. This will help to turn leads into customers and to increase your sales.
  • Retention: You can use retention-based marketing tactics, such as loyalty programs and customer reviews, to keep customers coming back for more. This will help to increase customer lifetime value and to reduce customer churn.

By maximizing each interaction, you can drive growth and revenue through different marketing channels. This will help you to achieve your business goals and to improve your ROI.

Full-funnel marketing sounds great, right? You can reach your customers at every stage of their journey, from awareness to purchase to retention. But there’s one problem: most people approach it in a linear way.

The reality is that the customer journey is much more complex.

For example, let’s say you’re a clothing brand. A customer might first become aware of your brand when they see an ad on social media. They might then engage with your brand by following you on social media or visiting your website. They might then convert into a customer by making a purchase. But even after they’ve made a purchase, they might still engage with your brand by reading your blog posts or leaving reviews on your website.

How to run a Non-linear full-funnel marketing campaign:

  • Awareness: You run an ad on social media that introduces your brand to a new audience.
  • Engagement: The ad leads people to your website, where they can learn more about your products and services.
  • Conversion: After reading about your products and services, some people decide to make a purchase.
  • Retention: After making a purchase, customers receive a welcome email with a coupon for their next purchase.
  • Reactivation: A few months later, you send an email to customers who haven’t made a purchase in a while, offering them a special discount.

A full-funnel approach to marketing is a holistic approach that takes into account the entire customer journey, from awareness to purchase to retention. This means that all three stages of the marketing funnel (awareness, engagement, and conversion) work together to create a seamless customer experience.

The importance of continuously evaluating and improving your full-funnel marketing approach

The marketing landscape is constantly changing, so it’s important to continuously evaluate and improve your full-funnel marketing approach. This means regularly reviewing your marketing campaigns, tracking your results, and making adjustments as needed.

There are a few reasons why it’s important to continuously evaluate and improve your full-funnel marketing approach.

  • First, the marketing landscape is constantly changing. New technologies are emerging, new channels are becoming popular, and customer behavior is evolving. If you don’t keep up with the changes, you’ll quickly fall behind.
  • Second, your target audience is constantly changing. Their needs, interests, and preferences are constantly evolving. If you don’t keep up with the changes, you’ll lose their attention.
  • Third, your competition is constantly changing. Your competitors are always looking for new ways to reach your target audience. If you don’t stay ahead of the curve, you’ll lose market share.

Conclusion: Continuously evaluating and improving your full-funnel marketing approach is essential for success in today’s ever-changing marketing landscape. By following the tips above, you can ensure that your marketing campaigns are effective and that you’re reaching your target audience.

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